Privacy Policy

Privacy Statement

We are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to our Practice’s Web site, mandeldermatology.com, our online store shopmandeldermatology.com, and any other related websites for Mandel Dermatology Group LLC, Mitchell J. Mandel, M.D., P.C., Mandel-Wilentz Dermatology PLL, Mandel Skin Care LLC, and Mandel Global LLC, and governs data collection and usage. By using this or any of our websites, you consent to the data practices described in this statement.

Collection of Your Personal Information

This Practice and our websites collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this Web site.

Forms on our website are sent to our team using encrypted email. Even so, please share only what we need to help you, such as your name, contact details, insurance information and what you would like to schedule. Please do not include detailed medical history, test results or photos of your skin; we will go over those with you by phone or at your visit. Regular email, chat and social media messages are not secure, so please do not send health information through them. If you would rather not use our online forms, call us at (212) 570-9595 or write to Mandel Dermatology, 116 E. 68th Street, Suite 1C, New York, NY 10065.

This Practice encourages you to review the privacy statements of Web sites you choose to link to from the website so that you can understand how those Web sites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other Web sites, except the ones listed earlier in this statement.

Use of Your Personal Information

This Practice and our related websites listed above collect and use your personal information to operate the Web site and deliver the services you have requested. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.

This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

This Practice will disclose your personal information, without notice, only if required to do so by law.

Use of Cookies

The Web site and its related websites listed earlier use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Analytics and Advertising

This website uses Google Analytics and Google Ads, loaded through Google Tag Manager, to understand how visitors use the site and to measure whether our ads lead to appointment requests. These tools use cookies and similar technologies to collect information such as the pages you view, the links you click, your device and browser type, your general location based on your IP address, and the site that referred you.

We do not send the contents of our forms, your name, your contact details or any health information to these tools. When you click a booking link, we record only that a booking link was clicked and which office or provider it was for.

We do not use visits to our treatment or condition pages to build advertising audiences or to show you personalized ads.

We do not sell your personal information for money. Some state privacy laws treat sharing information with advertising partners through cookies as a sale or sharing of personal information, or as targeted advertising. You can opt out of this at any time, as described below.

Our Own Website Statistics

We also keep our own statistics about how visitors use this website, so we can see which pages are helpful and which offices and treatments people are looking for. When you first visit, your browser stores a random ID in its local storage. This ID is not linked to your name or contact details, and we replace it with a new one after about 13 months.

With that ID, we record the pages you view, how long each page is open and in view, how far you scroll, the words you type into our site search, the website or ad campaign that brought you here, whether you are on a phone or a computer, and your state, which is estimated from your IP address. We also record clicks on our booking, phone, text, email and map links, and when a form is sent, including the office and any treatments you picked from the list on the form. These statistics do not include your IP address, your name, your contact details or the details you enter in our forms.

These statistics are stored on our own systems, are not shared with advertising partners and are not used to show you ads. We keep the detailed records for up to 13 months. After that we keep only totals, such as how many times a word was searched. To remove the ID, clear this website's data in your browser settings.

Your Privacy Choices

To turn off advertising cookies on this website, visit Your privacy choices. Your choice is saved in the browser you use. If you clear your browser storage, or visit from a different browser or device, you will need to opt out again there.

We honor the Global Privacy Control (GPC) signal. If your browser or a browser extension sends it, we treat it as a request to opt out, and advertising cookies stay off automatically.

You can also block or delete cookies in your browser settings, and you can opt out of Google Analytics on all websites with Google's opt-out add-on.

Security of Your Personal Information

This Practice and its related websites secure your personal information from unauthorized access, use or disclosure. This Practice and its related websites secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Change to this Statement

This Practice will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how this Practice is protecting your information.

Contact Information

Please contact us by phone or fax at 212-570-9595 or by mail at Mandel Dermatology, 116 E. 68th Street, Suite 1C, New York, NY 10065.