Dermatology FAQs
Do you accept my insurance?
Mandel Dermatology is proud to accept most major insurance plans (including Medicare) at our New York locations. In our Colorado locations, we currently accept most major Aetna, Cigna, Anthem Blue Cross Blue Shield, UnitedHealthcare, and Medicare plans. In Chicago, we accept most major insurance plans, including Medicare. In Palm Beach Gardens, Florida, we accept Medicare, Aetna and Cigna. Have another plan or prefer to pay directly? Contact our team to discuss your options and self-pay pricing. Please contact us with a photo of the front and back of your insurance card if you are unsure whether or not we are in network with your plan. We would be happy to check! We do not accept any straight Medicaid plans, and do accept some managed care Medicaid plans in NY. For more details on what plans we do and do not accept, visit our insurance information page To verify if we acept your specific insurance, please email a photo of the front and back of your insurancecard to wecare@mandelderm.com.
What is the self-pay rate?
If you do not have one of our currently in network plans you can still be seen as a self pay patient. If your plan has out of network benefits, you can also attempt to submit yoru visit for reimbursement from your plan. Please contact us with a photo of the front and back of your insurance card if you are unsure whether or not we are in network with your plan. We would be happy to check! If you do not have one of our in-network plans: For first time medical patients, the office visit fee is $250. For returning medical patients, the office visit fee is $150. If you are coming in for a cosmetic visit (e.g. Botox, Filler, HydraFacials, etc.) you will only be charged the treatment price. There is no additional office visit fee.
Do you have prices for cosmetic treatments?
Yes! We advertise Upfront Cosmetic Pricing here. This should give you a good, general idea of what our most popular cosmetic treatments cost. Since cosmetic procedure pricescan vary due to each patient’s specific needs, we always suggest having a cosmetic consultation to discuss your specific goals and budget. We can always tailor treatment plans to meet each patient's individual needs. You can reach out to one of our friendly patient experience staff members, and they would be happy to help get you scheduled. You can email us at WeCare@mandelderm.com, or call us anytime at 212-570-9595. Ready to book now? Book online here.
Do I need a referral for my medical visit, and how does that work?
Referral requirements are determined by your insurance plan. The best way to determine if a referral is needed prior to your appointment is by calling the nunmber on the back of your insurance card. Be sure to ask if a referral is needed to see a specialists. Referrals must be obtained prior to your appointment.
How long will I have to wait at my appointment?
We strive to keep in-office wait times to a minimum. At times when our office is busy, you may be waiting from 10-20 minutes, so we always suggest arriving early and filling out new patient paperwork ahead of time. We will do everything we can do decrease any waiting.
Why does someone have the same appointment time as me?
Our appointment blocks vary, but patients may have the same appointment times if they are seeing different providers Sometimes, patients who express their flexibility in accommodating a longer wait time will be double booked on our schedule.
What is Dr. Mandel's email address and cell number?
e: doctormandel@mandelderm.com p: 516-777-0689 Yes, really :)
How long does it take for my lab results to come back?
Regular lab results typically take 7-12 days, but cultures can take 14-30 days. We call all patients when their results are available, regardless of outcome. If results are taking longer than usual, this does not mean that the result will be undesirable. Length of time to receive results has no bearing on the outcome, and vice-versa.
Do you treat patients of all ages?
Yes! Our providers see both adult and pediatric patients of all ages and skin types.
Should I see a Dermatologist, Nurse Practitioner, or Physician Associate?
At Mandel Dermatology, all providers who are available for appointments are trained and experienced so that you can see any provider and get the same five-star experience you expect from us. All providers can diagnose, treat, and prescribe, and all of our providers are able to see medical and cosmetic patients.
Is there a fee for cosmetic consultations?
If you have a treatment the same day as your consultation, there is no consultation fee. If you don't, a $100 consultation fee is charged, usually on the day of your visit and sometimes when you book. It stays on your account as a credit toward any future treatment or product at Mandel Dermatology, and it never expires. When a free consultation is offered, it will be clearly noted.